Privacy Policy

We collect account information you provide, such as your email address, password credential, display name, waitlist details, support messages, and information submitted through forms linked from our website. Passwords are stored as one-way hashes rather than readable text.

If you choose Google Sign-In or Sign in with Apple, we receive an account identifier and the profile information that provider makes available with your authorization, which may include your email address and name. Apple may provide a private relay email address instead of your personal email address.

When you use GourmetLens features, you may choose to upload food photos, menu images, captions, restaurant details, preferences, saved dishes, or related content. We process this information to provide app functionality, including dish recognition, personal menu organization, caption generation, and sharing features.

We may automatically collect technical information such as device type, browser type, approximate location derived from IP address, pages viewed, referring URLs, interaction events, crash data, and analytics identifiers.

We use information to create and secure your account; synchronize your profile, recognition history, saved dishes, menus, and images across signed-in devices; operate, maintain, personalize, and improve GourmetLens; provide dish recognition and related AI-powered features; respond to support requests; analyze product performance; prevent abuse; and comply with legal obligations.

We may use aggregated or de-identified information to understand trends, improve recognition quality, develop new features, and communicate product performance without identifying individual users.

Photos and other content you submit are sent to our backend and may be processed by our AI service providers to identify dishes, generate descriptions or captions, organize saved menus, and deliver related features. Confirmed images are stored in Tencent Cloud Object Storage (COS) and associated with your GourmetLens account.

AI-generated results may be inaccurate, incomplete, or inappropriate for your circumstances. GourmetLens is not a source of medical, allergy, nutrition, or food safety advice. You are responsible for reviewing outputs before relying on or sharing them.

Our website may use cookies, local storage, pixels, and similar technologies to remember preferences, measure traffic, understand user interactions, and improve the site.

We may use analytics and performance tools such as Google Analytics and Microsoft Clarity. These providers may collect usage information under their own policies and help us understand how visitors interact with GourmetLens.

We rely on service providers for cloud infrastructure and databases, Tencent Cloud COS object storage, email delivery, AI processing, security, analytics, app distribution, and subscription management. These providers process information as needed to provide their services to us and are subject to their own contractual and legal obligations.

Google and Apple process information when you use their sign-in services. Apple, Google Play, and our subscription infrastructure providers may process purchase and entitlement information when paid features are enabled. Their processing is also governed by their respective privacy policies.

Our website may link to external services, including Google Forms, WPS forms, social platforms, app stores, or other websites. We are not responsible for the privacy practices of third-party websites or services.

We do not sell your personal information. We may share information with service providers, business partners you choose to interact with, legal authorities when required, or another organization in connection with a merger, acquisition, financing, or sale of assets.

We may share aggregated or de-identified information that does not reasonably identify you.

We generally retain account information, synchronized content, recognition history, menus, and uploaded images while your account remains active. Shorter retention periods may apply to security tokens, verification codes, logs, and temporary processing data.

When you delete your account in the app, we delete the account data and COS objects linked to that account. We may retain limited records when reasonably necessary to comply with law, resolve disputes, prevent fraud or abuse, protect security, or satisfy financial and app-store obligations.

You may choose not to provide certain information, but some features may not work without it. You can also adjust browser settings to limit cookies or similar technologies.

You can update your profile in the app and permanently delete your account from Settings > Account & Security > Delete Account. Deletion may require your current password or fresh authorization from your sign-in provider. Deleting GourmetLens does not automatically cancel an App Store or Google Play subscription, which must be managed through the applicable store.

Depending on where you live, you may also have rights to access, correct, delete, restrict, export, or object to certain processing of your personal information. To make a request or ask for assistance, contact us at support@gourmetlens.app.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

GourmetLens is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

GourmetLens may be operated from and processed in countries other than the country where you live. By using the service, you understand that your information may be transferred to and processed in jurisdictions with different data protection laws.

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide additional notice where required by law.

If you have questions about this Privacy Policy or our privacy practices, contact us at support@gourmetlens.app.